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Frequently Asked Questions

We hope we can help answer some questions which may pop up from time to time, however, if you can’t find an answer, please

Sweets 'n' Things store
on (+44) 01934 511555,

9:30am-4:30pm (UK time) Monday to Saturday and one of our friendly team will be very happy to help.

Alternatively email us and we will do our very best to get back to you within 24 hours.

Most asked question is:

Do you inflate balloons not purchased in store?

Yes we do

For more details please see below, or bring the balloons in store for a quote.
(All balloons not purchased in store come with no guarantee)


How do I place an order?

If you are browsing around the site, find something you are interested in purchasing.
Add the item(s) to your cart.
Use the navigation bar and the jumbo menus to explore what else we have on our website.
once your satisfied that you have all the items you require click either on “Basket” to review what you have in your shopping backet or “Checkout” to start the payment process.

Delivery or Collection? 
We offer Click and collect on all internet purchases.
We offer delivery to Mainland UK only, and on most items unless stated otherwise, i.e. inflated balloons are collection only. More details can be found HERE

Where are you?

Please find all our contact details HERE on the contact us page of the website

What are your opening times?

Our opening times do change slightly from time to time, but since covid restrictions in 2021 we have been tradking 9:30am - 4:30pm Monday - Saturday
We usually close for all bank holiday Mondays and are closed on Sunday.

What do you sell?

In store we have thousands of lines that vary ofen.
Online we sell just a pinch of these lines and more details can be read HERE in the about us section.

Balloons FAQ's

Will you inflate?

If you have already purchased your balloons else where, then we can inflate them with helium. However we can offer no guarantee on balloons not purchased in store. Prices for this service vary, come in store for a firm quote.


Helium filled balloons start from just £1.20. Foil Balloons from £2.00. Depending on the size of the balloon, dictates how much it usially costs!

Foil Balloons

With 1000’s of foil balloons in stock we usually have the one your looking for, from ages to special occasions. However if you give us some notice we can usually source the missing ones too. We have stock that is not on display so its always worth asking us in store if you can't see what your after!

Latex Balloons

When inflated with helium, these usually last 10-12 hours. However if you want them to last longer, please let us know, at just 20p per balloon extra they will last 24 hours or more, depending on the balloons. Confetti filled Latex balloons need to be filled on the day as they do not last over night.